Say Yes In Your Own Words
Yes, that works, sounds good, or anything else that tells us you want it. The appointment is booked and confirmed straight back to you.
For patients
About The Texts From Your Clinic
Your clinic uses rebookr to let you know when an appointment that suits you becomes available. Here is what one of those messages looks like, and what happens when you reply.
25 seconds. There is no sound, so nothing is missing if you are watching on silent.
Replying Is Just Texting
There is nothing to download, no link to open and no account to log in to. You reply to the text the way you would reply to anyone.
Ask For Something Else
Ask for a different day, a different time, or something sooner or later. We will look for another option that fits and offer it to you.
Reply STOP
Replying STOP ends these appointment messages. Your clinic can still contact you as normal about anything else, including appointment reminders.
A Few Common Questions
Is this a real person?
The conversation is handled automatically on behalf of your clinic. If you raise something it should not answer, it passes the message to the clinic team instead.
Why is it not the clinic's usual number?
Your clinic has its own dedicated number for these messages. It is worth saving to your contacts so you recognise it later. The number is in the message your clinic sent you.
Does it cost anything?
Not from us. Your usual carrier rates for sending a text still apply.
Something is wrong with my appointment.
Contact your clinic directly. They hold your booking and can change or cancel it.